WASync vs Wazzup: WhatsApp for Bitrix24 (2026 comparison)
Looking for a Wazzup alternative for Bitrix24? Both connect WhatsApp to Bitrix24, but they're built for different jobs. WASync is a WhatsApp-and-Bitrix24 specialist with real AI replies written from your CRM data, included on every plan (from €15). Wazzup is a multi-channel tool for many CRMs. Here's an honest, side-by-side comparison.
| WASync | Wazzup | |
|---|---|---|
| Built for | Bitrix24 — a WhatsApp specialist | 9+ CRMs, multi-channel (WhatsApp, Telegram, Instagram) |
| Connect WhatsApp | QR code + official WhatsApp Business API (Meta) | QR (WhatsApp Web) + WhatsApp Business API |
| AI replies | ✅ Real AI from your CRM data (LLM) — included on every plan, from €15 | Auto-replies, rule-based chatbots & templates — no LLM/AI from CRM, at any price |
| On the lead & deal | ✅ On the lead/deal + timeline · Open Lines · CRM widget | ✅ Chat saved on the contact/deal card |
| Chat-volume limits | No per-chat cap — priced per connection | Capped by plan: 50 ($15) → 500 ($30/$45) → unlimited ($90) |
| WhatsApp groups | ✅ Groups bridge — included | Only on the $45 (PRO) and $90 (MAX) plans |
| Voice notes | ✅ Record & send from the CRM | Audio transcription on the $90 (MAX) plan only |
| Approved WABA templates | ✅ template robot | ✅ templates |
| Developer API | ✅ Platform API + MCP (for AI agents) — €10/mo add-on | — |
| Entry price | €15 · €25 per connection — AI on both; the two differ by connection (QR or the official WhatsApp Business API) | $15–$90 per channel/month, by chat volume (annual −20%) |
| Free trial | 7 days | 3 days |
What is the difference between WASync and Wazzup for Bitrix24?
WASync is a WhatsApp-and-Bitrix24 specialist: every message lands on the lead and deal, with AI replies written from your CRM data, plus WhatsApp groups, voice notes and a developer API. Wazzup is a multi-channel tool (WhatsApp, Telegram, Instagram) for 9+ CRMs, with rule-based auto-replies and templates but no AI from CRM data.
Does Wazzup have AI replies?
Wazzup offers auto-replies, rule-based chatbots and message templates, but not true AI. WASync includes real AI automations — LLM robots that read your Bitrix24 CRM data and write a personalized WhatsApp reply for each lead or deal — on every plan, from €15, plus a Platform API and an MCP server for AI agents.
How do you connect WhatsApp to Bitrix24 with each one?
Both let you connect by scanning a QR code (like WhatsApp Web) or via the official WhatsApp Business API (WABA) from Meta. WASync supports both, so you can start free in minutes by QR and move to the official API when you're ready — without risky unofficial tools that can get your number banned.
How much does Wazzup cost compared to WASync?
WASync is €15 or €25 per connection — AI included on both (the only difference is QR vs the official WhatsApp Business API) — with no per-chat limit and a 7-day trial. Wazzup's WhatsApp plans run $15–$90 per channel/month by chat volume: $15 caps you at 50 chats with no WhatsApp groups, groups need the $45 plan, and AI replies from CRM data aren't available at any tier.
Does Wazzup limit the number of chats or charge extra for WhatsApp groups?
Yes. Wazzup caps chats by plan — 50 on the $15 plan, 500 on the $30 and $45 plans, and unlimited only on $90 — and WhatsApp group chats are available only on the $45 and $90 plans. WASync prices per connection with no per-chat cap and includes the WhatsApp groups bridge.
Which is better for Bitrix24 specifically?
If Bitrix24 is your CRM and WhatsApp is your main channel, WASync is the deeper fit: it's built only for Bitrix24, puts messages on the deal and timeline, and includes AI replies, WhatsApp groups and voice notes. Wazzup is the better pick if you need many different CRMs, or Telegram and Instagram in one tool.
When should you choose Wazzup instead of WASync?
Choose Wazzup if you run several different CRMs, or you need Telegram and Instagram alongside WhatsApp in one inbox. Choose WASync if you're on Bitrix24 and want WhatsApp done deeply — AI replies from your CRM, WhatsApp groups, voice notes and an official API — at a lower entry price and a longer trial.
See WASync in action
Watch the 90-second product tour, then start a free 7-day trial on the Bitrix24 Marketplace → wasync.app.
Ready to get started with WASync?
Connect WhatsApp Business to Bitrix24 in minutes. Start your 7-day free trial today.