WASync for Pipedrive
WhatsApp inside Pipedrive — chats, auto-leads and the official API
Reply from any Deal or Person, turn unknown numbers into Persons and Leads automatically, and keep every conversation on the record as Notes. QR numbers and the official WhatsApp Business API — side by side.
Everything WhatsApp, everything in Pipedrive
Chat where you sell
A WhatsApp panel on every Deal and Person, a floating inbox for all conversations, and a full-page chat — reply without leaving Pipedrive.
Inbound rules — your virtual switchboard
A new number writes you? WASync creates the Person and a Lead (or a Deal in the pipeline and stage you pick), assigns the owner, and links the conversation. Nothing falls through.
Every conversation on the record
Messages are mirrored as Notes on the Person and their open Lead or Deal — with a one-click "Open chat" link. Managers see the full story without asking.
Connect by QR in 60 seconds
Use the WhatsApp number you already have. Scan a QR code from Linked Devices — no SIM swaps, no downtime, unlimited conversations.
Official WhatsApp Business API
Need the green-checkmark route? Connect via Meta's official Cloud API with embedded signup, manage message templates and your business username right from Settings. WASync monitors your Meta account health and alerts you about billing or quality issues before they cost you messages.
Set up in minutes, not days
Install from the Pipedrive Marketplace, connect a number, done. No middleware, no consultants, no per-seat pricing.
Pipedrive's native WhatsApp (beta) vs WASync
Pipedrive offers its own WhatsApp integration as a beta. Here is how it compares with WASync for Pipedrive, point by point.
| Feature | Pipedrive native WhatsApp (beta) | WASync for Pipedrive |
|---|---|---|
| Pipedrive plans supported | Growth and higher. Not available on Lite. | Any Pipedrive plan, including Lite. |
| Number types | WhatsApp Business Platform (Cloud API) only, with a one-time history import. | QR-linked numbers (the WhatsApp you already use) and the Business API, side by side. |
| Numbers per user | One number per user; up to 50 per company. | Several numbers per account. A number is not tied to a user seat. |
| Team sharing per number | Yes. One number can be used by several users; each user can have one number. | Yes. Licences are per number, not per seat; the whole team works on the same number, and one person can work on several numbers. |
| Where you chat | Sales Inbox WhatsApp tab and a WhatsApp tab on deals, persons, leads and projects. | Panel on every Deal and Person, floating inbox and full-page chat. History mirrored as Notes. |
| Message templates (Business API) | Text body and optional text header. Variables filled by hand when sending. Meta approval up to 48 h. | Create, submit and track templates from Settings on Business API numbers. |
| Automations | Sending from Automations is listed as "available soon". | Inbound rules: a new number creates the Person and a Lead or Deal, with an owner, automatically. |
| Message fees | Meta bills messages separately. | QR numbers: unlimited conversations included. Business API numbers: Meta's fees, billed by Meta. |
| Price | Included with Growth ($39 per seat per month, billed annually) and higher plans. | $19 per month per QR number, $29 per month per Business API number. 7-day free trial, no card. |
| Status | Beta, enabled in Settings under Beta program. | Published on the Pipedrive Marketplace. |
Information about Pipedrive's integration as of October 2026, from Pipedrive's public help center. The feature is in beta and may change.
Which one fits you?
Simple pricing, per connected number
Every number starts with a 7-day free trial — no card required. Pay 6 months for 10% off, or 12 months and get 2 free.
- Your existing WhatsApp number, connected by QR
- Unlimited conversations and messages
- Chat panel on Deals and Persons + floating inbox
- Auto-create Persons and Leads/Deals from inbound
- Conversation history as Notes
- 7-day free trial, no card required
- Official WhatsApp Business API (Meta Cloud)
- Embedded signup — connect in the browser
- Message templates: create, submit, track approval
- Searchable business username (@yourbrand)
- Proactive Meta account health monitoring & alerts
- Everything in WAPP: panel, inbox, Notes, inbound rules
- 7-day free trial, no card required
Frequently asked questions
Do I need a new WhatsApp number?
No. The WAPP plan connects the number you already use, via the same Linked Devices mechanism as WhatsApp Web. The WABA plan registers a number on Meta's official Business API — you can use a spare number or port your existing one.
How is this different from Pipedrive's native WhatsApp?
Pipedrive's built-in WhatsApp (beta) supports only the official API on higher plans. WASync works on any Pipedrive plan, supports both QR numbers and the official API side by side, auto-creates Persons and Leads with your rules, and mirrors history into Notes.
What happens when my trial ends?
Messaging pauses until you activate a license — $19/month per QR number or $29/month per official-API number, paid by card. Pay for 6 months and get 10% off; pay for 12 and get 2 months free.
Is my data safe?
Messages flow directly between WhatsApp and your Pipedrive account through WASync's encrypted infrastructure in the EU. We store only what the integration needs and never sell or share your data.
What is the WhatsApp 24-hour rule, and does it affect me?
On the official WhatsApp Business API, a business can reply freely within 24 hours of the customer's last message. After that, it must use an approved message template. A QR-connected number has no such rule — reply anytime. WASync supports templates on the WABA plan.
Do I need a specific Pipedrive plan?
No. WASync installs from the Pipedrive Marketplace and works on any Pipedrive plan. You just need a Pipedrive account where your admin allows installing Marketplace apps.
Your customers are on WhatsApp. Now your pipeline is too.
Set up WASync for Pipedrive in minutes — first week is on us.
Install from the Pipedrive Marketplace