# WASync > WASync connects WhatsApp to Bitrix24 CRM. Reply to WhatsApp directly from Bitrix24 Open Lines and the CRM widget, automate messages with Bitrix24 robots (including AI-generated text and Meta-approved templates), and connect either by QR with your existing number or via the official WhatsApp Business API (Meta). From €15/month with a 7-day free trial. WASync is a Bitrix24 Marketplace application (a server-side integration) built by TDACRM Solutions SRL. It uses the official WhatsApp Business Platform and Bitrix24 REST APIs; it is not otherwise affiliated with WhatsApp or Meta. ## What it does - Two ways to connect: by QR (link your existing number, like WhatsApp Web) or via the official WhatsApp Business API (Meta Cloud). - Two-way messaging inside Bitrix24: through Open Lines and a CRM widget on Lead, Deal, Contact and Company. - Send and receive text, media, files and voice notes. - AI message automation: Bitrix24 robots generate personalized WhatsApp messages from CRM data using your own OpenAI, Anthropic or Google (Gemini) API key. AI is available on paid plans; your key is encrypted at rest and never marked up or resold. - Meta-approved message templates sent from lead and deal automations (for WhatsApp Business API connections). - WhatsApp group ⟷ Bitrix24 chat bridge. - Per-connection team permissions for multi-user access. ## Plans (EUR, priced per WhatsApp connection) - WhatsApp QR — €15/month, or €150/year (2 months free). - WhatsApp Business API (Meta) — €25/month, or €250/year (2 months free). Includes everything in the QR plan plus the official Meta Cloud API, approved templates, proactive messaging and higher scale. - 7-day free trial, no credit card required. The trial starts when you install the app from the Bitrix24 Marketplace. - Cancel anytime. 14-day EU right of withdrawal; 7-day money-back guarantee on a first subscription. - Card payments are processed by Paynet (Visa, Mastercard). ## Key pages - Features: https://wasync.app/features - Pricing: https://wasync.app/pricing - Connect WhatsApp to Bitrix24 (step-by-step guide): https://wasync.app/connect-whatsapp-to-bitrix24 - WASync vs Wazzup (comparison): https://wasync.app/vs/wazzup - About: https://wasync.app/about - Blog: https://wasync.app/blog - Contact: https://wasync.app/contact - Install (Bitrix24 Marketplace): https://www.bitrix24.com/apps/app/tdacrm.wasync/ ## Company & support - TDACRM Solutions SRL (Romania) — owner and operator of WASync, and data controller. - SERVICII AMPLE S.R.L. (Moldova) — payment processor. - Support: hello@wasync.app, Monday–Friday 9–18 CET (24-hour response time on business days). - Data is stored on servers within the European Union.